BFG Hearing Solutions ("we") is committed to protecting your personal information. When you contact us, book an appointment, or use our online hearing check, we collect the details you provide (such as name, email, phone number and hearing check results) solely to respond to your enquiry, provide hearing care services, and — where you have consented — contact you about your results and our services.
We do not sell your data. Information is stored securely and retained only as long as necessary for the purposes above. Enquiry and hearing check submissions are delivered to us via Web3Forms, which processes the submission solely to forward it to our inbox.
Under UK GDPR you have rights to access, correct or request deletion of your data at any time — contact us at info@bfghearingsolutions.co.uk or call 0191 5111 878.
This website does not set tracking or advertising cookies. Embedded third-party content (such as the Google map on our contact page) may set its own cookies, governed by the third party's policy.
Last updated: June 2026.