Now open — Team Valley clinic, Gateshead

Premium, independent hearing care — done properly

One expert. Every leading manufacturer. Unhurried, honest care at our Team Valley clinic in Gateshead, or in the comfort of your own home across Newcastle and the North East. Like an eye test, your hearing deserves a check every year — with a specialist who has the time to get it right.

📞 Call 0191 5111 878 Book your assessment

or try our free 4-minute online hearing screener →

Inside the BFG Hearing Solutions clinic at Team Valley, Gateshead — modern reception with an ear-anatomy display on screen

★★★★★ 5.0 on Google

How can we help?

Comprehensive hearing care from HCPC-registered specialists — with no pushy sales approach, ever.

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Earwax removal

Gentle microsuction with the ClearWax system — watch it on screen. £60.00 at the clinic or £80.00 home visit, both ears included.

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Hearing tests

Full hearing assessment with an experienced audiologist, using advanced equipment — just £50.00.

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Hearing aids

Fully independent — we fit aids from all manufacturers, featuring Starkey Omega AI and Edge AI. Invisible to behind-the-ear styles.

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Industrial testing

Workplace hearing tests that keep your business compliant with noise-at-work law, from £30 per employee.

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Why people choose BFG

Independent, honest hearing care — with the time to do it properly.

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Truly independent

We fit every leading manufacturer, so the advice is about your ears — never a sales target.

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See it on screen

Watch your own ear health on our camera, with every step clearly explained.

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No pushy sales, ever

Clear, upfront pricing and honest guidance. There's never any pressure to buy.

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We come to you

Visit our Team Valley clinic with free parking — or book a home visit across the North East.

Clinic & home visits

Care that comes to you — or visit our new clinic

We know it can be difficult for elderly and vulnerable people to leave the security of home. That's why we built our reputation bringing premium hearing care directly to homes and care homes across the North East.

Now you can also visit us at our new clinic at The Valley Shopping Village, Team Valley, Gateshead — with free parking right outside.

Find us / book a visit

BFG Hearing Solutions clinic shopfront at The Valley Shopping Village, Team Valley, Gateshead

Hear from our clients

Rated Excellent on Google

★★★★★

"Excellent ear consultation. Paul was professional, friendly, and informative. The use of a camera made the experience engaging, allowing me to visually understand my ear health. He guided me through every step, making the process efficient and comfortable. Highly recommend BFG Hearing Solutions for anyone needing ear checks!"

Kaitlyn Forster

★★★★★

"Fantastic service from Paul and the team. After years of working down the pits my dad was practically deaf and basic hearing aids just did not help at all. We had an in-depth consultation with Paul, who is very knowledgeable. Great service from start to finish — I only wish we had contacted BFG sooner."

Jacqueline Browell

★★★★★

"Speedy appointment, Excellent service, Wax removal pain free, 10/10 service"

Lesley Outterside

Read all our reviews on Google →

You're in good hands

Paul Jepson, MSHAA

Audiologist · Hearing Aid Dispenser · Ear Wax Removal Specialist

With almost 12 years of experience and a reputation for compassionate, professional care, Paul delivers personalised solutions from hearing aid fitting to safe earwax removal. HCPC registered (No: HAD02842).

More about us

Serving Gateshead, Newcastle & the North East

Visit our Team Valley clinic or book a home visit — we cover the whole region.

Gateshead · Newcastle upon Tyne · Team Valley · Low Fell · Whickham · Washington · Sunderland · South Shields · Hebburn · Jarrow · Wallsend · North Shields · Whitley Bay · Gosforth · Chester-le-Street · Birtley · Durham · Consett · Blaydon · Ryton

Questions people often ask

Anything else on your mind? Call 0191 5111 878 — we're always happy to help.

Does earwax removal hurt?

Not at all. We use gentle microsuction — no water and no syringing — and you can watch the whole thing on screen. It's quick, clean and comfortable. £60 at the clinic or £80 on a home visit, both ears included.

Do you offer home visits?

Yes. We bring premium hearing care to homes and care homes right across Newcastle and the North East — ideal if it's difficult to get out and about.

Are you NHS or private?

We're a fully independent private clinic. That means unhurried appointments, the latest technology, and hearing aids from every manufacturer — not a single fixed range.

How much does it cost?

Earwax removal from £60, a full hearing assessment is £50, and hearing aids are fitted to suit your budget. No hidden costs — you'll always know the price before anything goes ahead.

Which hearing aids do you fit?

Every leading brand, including Starkey, Phonak and Oticon — from invisible-in-the-canal to behind-the-ear styles. We recommend what suits your ears and lifestyle, never what we're told to sell.

Unsure about your hearing? Find out in 4 minutes.

Try our free online hearing screener from home — or call us to book a full assessment at our Team Valley clinic.

Try our free online hearing screener Call 0191 5111 878