3 The Valley Shopping Village, Team Valley, Gateshead NE11 0EN Mon–Thu 9.00am–5.00pm  Β·  0191 5111 878
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βœ“ HCPC registered β€” HAD02842
βœ“ BSHAA member
βœ“ Independent β€” every manufacturer

Paul Jepson β€” HCPC-registered audiologist, Gateshead

Hearing Aid Audiologist. HCPC-registered (HAD02842), BSHAA member, around twelve years fitting hearing aids. He founded BFG Hearing Solutions and sees every client himself, at the Team Valley clinic in Gateshead or in your own home.

The person you'll actually see

One audiologist, start to finish

BFG Hearing Solutions is a small independent practice, and that's deliberate. The person who tests your hearing is the same person who fits your aids, tunes them, and looks after them for as long as you have them. There's no handover to somebody new between appointments, and no script.

Paul built the practice on home visits, working with people who find it hard to get out, including in care homes across the North East. The Team Valley clinic came later, and both still run side by side.

More about the practice

Paul Jepson, HCPC-registered Hearing Aid Audiologist at BFG Hearing Solutions

Registration and credentials

All of this is checkable, and you should check it β€” with anyone you see.

WhatDetail
Professional titleHearing Aid Audiologist
HCPC registrationHAD02842, searchable free on the HCPC public register
Professional bodyMember, British Society of Hearing Aid Audiologists (BSHAA)
ExperienceAround 12 years fitting hearing aids
PracticeFounder, BFG Hearing Solutions Limited (company no. 15317681)
IndependenceNot tied to any manufacturer. Fits Starkey, Phonak, Oticon, Signia, Widex and ReSound

In the UK it's a criminal offence to fit hearing aids without HCPC registration. If you're comparing clinics, ask for the registration number and look it up. It takes about thirty seconds and it's the single most useful check you can make.

What Paul does himself

Hearing assessments

Full diagnostic testing, with your results explained in plain English on the day and a written copy to keep. Β£50, refunded in full against a fitting.

Microsuction wax removal

No water, no syringing, and you watch it on screen as it happens. Β£60 in clinic, Β£80 at home, both ears included.

Hearing aid fitting

From every manufacturer, matched to your hearing and your life rather than to a supplier deal. Genuine trial period, then free aftercare for life.

Home and care-home visits

The whole clinic, brought to your front room. This is where the practice started and it's still a large part of the week.

Workplace hearing tests

On-site audiometry for employers under the Control of Noise at Work Regulations 2005. Β£48 per employee.

Tinnitus support

Assessment, honest explanation of what's going on, and practical management, including where hearing aids do and don't help.

What clients say

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"Excellent ear consultation. Paul was professional, friendly, and informative. The use of a camera made the experience engaging, allowing me to visually understand my ear health. He guided me through every step, making the process efficient and comfortable. Highly recommend BFG Hearing Solutions for anyone needing ear checks!"
Kaitlyn Forster
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"Fantastic service from Paul and the team. After years of working down the pits my dad was practically deaf and basic hearing aids just did not help at all. We had an in-depth consultation with Paul, who is very knowledgeable. Great service from start to finish, I only wish we had contacted BFG sooner."
Jacqueline Browell
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"Speedy appointment, Excellent service, Wax removal pain free, 10/10 service"
Lesley Outterside

Where to find him

Clinic: 3 The Valley Shopping Village, Team Valley, Gateshead NE11 0EN. Monday to Thursday, 9am to 5pm. Free parking directly outside, about ten minutes from Newcastle city centre, just off the A1.

Home visits: across Newcastle upon Tyne, Gateshead, Sunderland, Durham, Washington, South Shields, North Tyneside and the wider North East.

Phone: 0191 5111 878  Β·  Email: info@bfghearingsolutions.co.uk

Common questions

Is Paul Jepson HCPC registered?
Yes, registration number HAD02842. You can check it free on the HCPC public register. In the UK it's a criminal offence to fit hearing aids without it.
Will I see the same person every time?
Yes. Small independent practice: the person who tests you is the person who fits your aids and looks after them afterwards.
Is he tied to a particular hearing aid brand?
No. Fully independent, fitting every leading manufacturer. No supplier arrangement steering the recommendation.
How long has he been doing this?
Around twelve years, much of it on home visits across the North East, including care homes.
Can he come to me?
Yes, right across Newcastle, Gateshead and the wider North East. Home visits are how the practice started.

Book an appointment with Paul

Team Valley clinic in Gateshead, or a home visit across Newcastle and the North East.