📍 3 The Valley Shopping Village, Team Valley, Gateshead NE11 0EN 🕘 Mon–Thu 9.00am–5.00pm  ·  📞 0191 5111 878
★★★★★ 5.0 on Google
✓ HCPC registered
✓ Almost 12 years' experience
✓ Clinic + home visits across the North East

Complete Hearing Care

Everything your ears need — at the clinic, in your home, or in your care home. Friendly, experienced and never pushy.

📅 Book onlineTry our free online hearing check

The free online check is a quick guide you can do from home — handy for spotting if something’s changed, but it isn’t a full hearing test. A full hearing assessment with our audiologist (£50) is booked at the clinic.

Our services

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Ear health check

Thorough ear inspections and personalised advice — just £20.00, about 15 minutes. Details →

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Wax removal

Gentle, effective wax removal with the ClearWax system (microsuction) by a fully trained HCPC-registered specialist. Details →

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Hearing tests

A full hearing assessment with an experienced audiologist for just £50.00 — or start with our free online check.

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Hearing aids

High-quality Starkey hearing aids tailored to your hearing, lifestyle and budget. Details →

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Ear care products

A range of ear care products and accessories to maintain healthy ears. Browse products →

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Full service plans

Ongoing support and help right when you need it, for complete peace of mind. See plans →

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Service & repair

We service and repair most makes and models (parts permitting). Service £25, repairs from £200. Excludes NHS aids. See pricing →

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Consultation

Friendly, dedicated advice to help you hear the world around you comfortably. Learn more →

Frequently asked questions

Anything else? Email us and we'll be happy to help.

What makes BFG Hearing Solutions different from other providers in the North East?
We pride ourselves on a personalised, compassionate approach. As well as our Team Valley clinic, we bring top-quality care directly to clients' homes — convenience, comfort and honest professional advice on your doorstep.
Is your team experienced?
Yes — almost 12 years of experience in auditory care, with HCPC registration and BSHAA membership.
Do you use a sales-oriented approach?
No. We don't believe in pushy sales — only honest advice and transparent pricing.
What happens at a hearing care appointment?
A comprehensive evaluation of your hearing health: we assess your hearing, discuss any concerns, and provide personalised recommendations. Your comfort comes first throughout.
What hearing solutions do you offer?
Wax removal using the ClearWax system (microsuction), hearing tests, hearing aids, assistive listening devices and specialised products and services — tailored to each person's needs.
Can you visit care homes?
Yes — we work closely with care home managers and local authorities to give residents seamless access to our services. Our team is DBS-checked and fully insured.

Unsure about your hearing? Find out in 4 minutes.

Try our free online hearing check from home — or call us to book a full assessment at our Team Valley clinic.

Try our free online hearing check Call 0191 5111 878