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A few quick things left to get the most from your account. Tap any one to sort it now.
Set up Face ID or fingerprint — one tap to get in, no password to remember.
Your personal ear care space is ready. After your first visit with us we'll add your care notes and upcoming appointments — all in one place, just for you.
In the meantime, feel free to explore — book your first visit, or ask us anything at all.
Start your hearing journey
A two-minute introduction to how the next 90 days work.
Today's check-in
A quick daily step — about a minute
› 🎁Refer a friend
Give £10 off — work toward a £50 Amazon voucher
› 📋My record
Your details & results — always here to check
›Grace is an AI assistant, not a clinician. For clinical advice always contact Paul or your GP.
✅ Today's simple checklist
Book a visit
Pick a time that suits you
› 📚All guides
The full help library
› 📘How the app works
A quick, friendly guide to getting the most from it
›Tap to unlock guides, progress, your plan and more
Your quick links
Tap to see everything else
›Messages
Your conversation with the team
👂My hearing aids
Cleaning, care & tips
🎯My plan
Your goals, built around your life
📄My progress
See how far you've come
⭐My wins
Celebrate every step
🎁Refer a friend
Give £10 off, get £10 off
💬Ask a question
Friendly help, any time
❓Questions answered
Trusted answers in one place
📘Getting started
Your first 90 days
📅Book a visit
Pick a time that suits you
📚All guides
The full help library
📲Get the app
Add it to your phone
❓How to use this app
A simple, friendly guide
We're always here for you — message us on WhatsApp, give us a ring, or leave a review to help others find us.
Something not quite right? — we'd love to put it right for you.
Your daily check-in aims at these real moments — one small step at a time.
Your audiogram, warranty and receipts — saved here for you.
One-tap access from your home screen, just like an app.
Get a gentle daily nudge for your check-in.
Set up Face ID or a password — skip the email link from now on.
Your email address is your username:
Use your phone's Face ID or fingerprint to sign in next time — no password to remember.
Message the team any time, and see every reply here — open Messages to read the full conversation or send a new one.
Open MessagesNeed to change your details or plan? Call us on 0191 5111 878.